eNotices is a registered trademark and software platform developed, and owned by Forms Express Pty Ltd that provide organisations in the Local Government, Water, Corporate, Financial and Utility sectors to outsource the production & distribution of their billing notices and related documents, and payment collection services on behalf of their customers (“Notice Services”). Over 200 organisations across Australia and New Zealand have subscribed to the eNotices software platform that enables them to reduce their costs and provide efficiencies for some, or all their Notice Services.
Townsville City Council are currently using eNotices.
eNotices collects personal information from the eNotices platform and Townsville City Council for the sole purpose of fulfilling the provision of the Notice Services. The Notice Services are provided to a range of recipients. Examples of recipients are property owners, animal owners, water or utility customers, corporate and financial customers, among others (“Recipients”).
Townsville City Council collects and manages personal information in the course of performing its activities, functions and duties, including for issuing notices electronically or via hard copy in the mail and to notify competition winners. We respect the privacy of the personal information held by us. If you choose not to provide your name and contact details, you will not be able to register for eNotices. The way in which Council manages personal information is governed by the Information Privacy Act 2009. Generally, we will not disclose your personal information outside of Council unless we are required to do so by law, or unless you have given us your consent to such disclosure. For further information about how we manage personal information, how to access or amend your personal information or raise a complaint if you consider we have breached our obligations to manage your personal information, please see our Information Privacy Policy.
Townsville City Council Privacy Policy can be found at https://www.townsville.qld.gov.au/
Our Privacy Policy describes how we manage personal information, including the kinds of personal information we collect, the purposes for which we collect personal information, and how we hold, use and disclose personal information. By using our products and services (including our website) or by providing your personal information to us you agree to the terms of this Privacy Policy.
We may need to update this Privacy Policy from time to time to reflect our current privacy practices or changes in the law and regulations. When we make any material changes to this Privacy Policy, we will post the updated policy on our website.
We encourage you to check our website from time to time to ensure that you are aware of our current Privacy Policy.